Our Policies for Ordered Services
General policies for live products Wijaya & Partners Water World vof
These are the general policies of Wijaya & Partners Water World (hereinafter referred to as WPWW) for ordered services, services purchased through this website, .
The Netherlands office address: Langebrug 25a, 2311 TH Leiden, tel. 071-5127358
Website-address: http://www.wijayawaterworld.nl
Email wijayapartnerswaterworld@ziggo.nl
Chamber of Commerce: registered under number 59275669
VAT-number: NL853400374B01
All information that WPWW communicates through the aforementioned website, which is this website, and with other electronic resources such as electronic newsletters, emails, etc., can be used at your own risk.
These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as "this website") and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below.
WPWW offers via this website different services to order. Through this website we (WPWW and its affiliate (distribution) partners) provide and offer an online platform through which all types of temporary services (for example, travel packages, visa services, accommodation, management services, printing services, film making services, etc.), can advertise their services for purchases, and through which you as the visitor to this website can make such purchases. The services advertised in this website are for purchase/sale in the countries where the service providers advertising in this website are established. By purchasing a service through this website, you as a service purchase applicant (the visitor to this website who decides to purchase particular services advertised in this website) enter into a direct (legally binding) contractual relationship with the service provider at which you make your purchase.
WPWW shall not be liable for any damage done to your personal computer, both the hardware and the software, or other material and non-material damage that could result from the use of this website or the use of opinions of this website in general and the responses from other users in particular and of given information and advice in sent newsletters.
Article 1 – Definitions
In these terms and conditions, the following definitions shall apply:
WPWW: Wijaya & Partners Water World vof.
The services advertised in this website: the services that are offered for online purchases through this website, that are offered for direct purchased in the countries where the service providers advertising the services in this website are established.
A service purchase applicant: you, anyone visitor to this website who applies through a service purchase application form to purchase a service from the list of services advertized in this website.
A service purchase application: an application made by you as a service purchase applican to purchase for a service from the list of services advertised in this website.
A service purcase requisition: a service purchase application that has been accepted by WPWW.
Article 2 - Applicability
1. These general policies of ordered services apply to every service advertised in this website.
2. When a service applicant does a service purchase requisition via an email (and not via the website), the text of these general policies and of the additional policies applicable only for this way of ordering, is sent by email to the relevant service purchase applicant before his/her service purchase application is accepted by WPWW. By doing a payment in respect of a service purchase application, the applicant has accepted the sent general and additional policies.
3. Doing a service purchase application on the website of WPWW means that the relevant service purchase applicant has accepted these general policies for ordered services.
4. If a service purchase applicant would like to use (his/her) policies as additional references to the policies of WPWW, his/her policies shall not apply, unless they do not conflict with the policies of WPWW. The policies of WPWW will not be affected/referred by the policies of a service purchase applicant when the policies of the relevant applicant stipulate otherwise.
Article 3 - Offer
1. Any applicable special conditions and/or additional information will be explicitly stated in every service advertisement.
2. The service advertisements on this website contain an applicable. complete and accurate description of information obtained by WPWW from the service providers advertising in this website. Every service advertisement is described in sufficient detail to enable a proper assessment of the advertisement by you as a service purchase applicant. If WPWW are using images, these are a true reflection of the services advertised. WPWW is not bound to obvious mistakes or obvious errors in each service advertisement.
3. Every advertisement will contain such information that it is clear to you as a service applicant to know what your rights and obligations are when you are making a service purchase application. This concerns in particular:
o an as accurate as possible indication of sizes, colour or other properties;
o the price includes taxes and costs associated with the method of payment chosen by the applicant;
o the way in which the order is made up, and which actions this will require;
o the arrangements for payment, delivery and execution of the order;
o at the time a purchase requisition is done the prices are as quoted at that moment on the website; and
o the mention that on each (application for a) service purchase these general policies for ordered services apply.
Article 4 – Purchase requisition
1. If you as a service purchase applicant does a service purchase application and it is accepted, an agreement will be concluded between you as a service puchase applicant and WPWW based on which WPWW is committed to purchase the services at which you make your purchase and to make the purchased services ready for consumption in the countries where they must be consumed in accordance to their advertisements. The amounts that you have paid to WPWW, through a payment provider enabled by WPWW, for the purchased services are collected by WPWW in order to use them for payment for the services at which you make your purchase to the service providers advertising the services at which you make your purchase. By paying the required amounts, you as a service applicant have fulfilled your payment obligations to the extent that you have paid. Although your service purchase requisition and the payment for the services at which you make your purchase are done in the country where you as the relevant service applicant are located through this website, the purchase of the services at which you make your purchase and the relevant sale transaction of the purchased services take place in the country in which the service providers of the purchased services are located. The purchase and sale transaction of the services advertised in this website happens in the country in which the services advertised in this website are for purchase/sale and not in the country where you as a service purchase applicant are located and/or where your service purchase application is made/submitted. For that reason the law of the countries in which the sellers of the purchased products are located, applies on this purchase and sale transaction. WPWW is therefore not bound by the law of the country in which the applicant is located.
2. A service purchase requisition succeeds to take a place at the moment of acceptance by WPWW, including a payment provider enabled by WPWW, of the relevant service purchase application submitted by you as a service purchase applicant after your compliance with the corresponding conditions.
3. If you as a service purchase applicant has submitted your service purchase application after your compliance with the corresponding conditions through this website, WPWW, including a payment provider enabled by WPWW, confirms, without delay, by electronic means the acceptance of the purchase requisition (order confirmation).
4. A service purchase requisition does not yet succeed when the acceptance of the purchase requisition has not yet been confirmed by WPWW, including a payment provider enabled by WPWW. After a service purchase application has been accepted to be a service purchase requisition, please note: because the legal relationship that has been created between you as a service purchase applicant and WPWW upon acceptance of a purchase requisition, qualifies as a supply of a service, you as the relevant applicant has the option to cancel the order without giving any reason, free of charge, during 7 working days with effect from the day your service purchase requisition is granted. After cancellation, the amounts already paid will be refunded to your bank account within 30 days.
5. By doing a service purchase application you as a service purchase applicant agree to submit your personal data required to fulfill your compliance with the corresponding conditions.
Article 5 - Price
1. During the period mentioned in the offer prices of the services advertised in this website the prices are not increased, except when due to changes in VAT rates.
2. By way of derogation from the previous paragraph WPWW can offer services whose prices are subject to fluctuations on the financial and currency market and which fluctuations are out of reach of WPWW, with variable prices. These fluctuations and the fact that any prices quoted are recommended prices, will be mentioned in the offer.
3. WPWW expressly reserves the right to change the prices of the services after your service purchase requisition is granted whenever the service providers advertising the relevant services require so. In that case WPWW informs you as the relevant applicant and you as the relevant applicant has the right to cancel your granted service purchase requisition without any charge and with reimbursement of the amounts paid within 30 days to your bank account.
4. The prices of the services mentioned in this website include the Dutch VAT.
Article 6 - Conformity
When rendering our intermediary services, each information that we disclose/submit is based on the information provided to us by the service providers advertising in this website. As such, the service providers are given access to an extranet through which they are fully responsible for updating all rates, availability and other information which is displayed on this website. Because WPWW is not the service provider advertising in this website, WPWW accepts no liability for damages of any kind, resulting from the purchase of the services dvertised in this website which may arise after you as the service applicant arrive in the country where the service you have purchased must be consumed. Although we will use reasonable skill and care in performing our intermediary services we will not verify if, and cannot guarantee that, all information provided by the service providers advertising in this website is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each service provider adertising in this remains responsible at all times for any cases including the accuracy, completeness and correctness of the (descriptive) information (including the rates and availability) displayed on this website. This website does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification or (star) rating of any accommodation made availablertance.
Article 7 – Right of return
The applicant is not entitled to return the service purchased because the delivery of the ownership of the purchased services takes place in the same time when the purchased services are being consumed by you.
Article 8 – Liability and warranty
From the point at which you make your purchase, we are only there to act solely as an intermediary between you as the service applicant and the service provider at which you make your purchase, transmitting the details of your purchase to the relevant service providers and sending you a confirmation email for and on behalf of them. WPWW acts as an intermediary between you as a service purchase applicant and the service providers advertising in this website at which you make your purchase and represents you as a service purchase applicant and the service providers at which you make your purchase in the creation of the service purchase and the sale transaction between you as a service purchase applicant and the service providers advertising in this website at which you make your purchase. WPWW is not a service provider advertising in this website and WPWW is only there to enable you as the service applicant through an order making an international service purchase of the services advertised in this website, and therefore WPWW can never be held liable or responsible for contacts, contracts or services between parties that may have been gained through this website.
WPWW guarantees in no way the accuracy or completeness of the information in this website and/or in other electronic communications such as emails and newsletters, and shall not be liable to you for damages of any kind, resulting from actions or decisions based on such information. Each applicant is advised with emphasis to use this information not isolated but to go off on their own professional knowledge and experience and to control the provided information before it is used.
Article 9 – Complaints
Complaints about the execution of the order must be submitted fully and clearly described, preferably in writing or by e-mail, but timely in any event within 12 hours after the services purchased have been consumed.
Article 10 – Deviations from the general policies
Individual deviations from the provisions in these policies must be recorded in writing or electronically between WPWW and you as a service purchase applicant.
Leiden, 30 May 2014